Recent Why SERVPRO Posts

Water damage in Long Beach California

2/1/2022 (Permalink)

I used SERRVPRO of Northwest Long Beach recently to help mitigate some storm-related damage to my home. I was in a tizzy, but Henry and his team made me feel like I was in good hands. They responded quickly and helped prevent any further damage to my home. They also dealt with my property management, keeping them informed and suggesting best practices for how to handle related repairs. All the employees at SERVPRO of Northwest Long Beach were efficient, professional, and friendly. Henry and his team always followed up on what they said they would do. I would very highly recommend them, and they will be the first people I call if I ever have any water-related issues again!

Water Damage can be unexpected

2/1/2022 (Permalink)

 

I had a water pipe burst in my house back in June. Initially had another mitigation company come as per recommendations from my plumber. Well that was a mistake. Then I was referred to SERVPRO. Which was a provider that worked with my insurance company. WOW. What a difference in work ethics. They came on time. Left on time. Cleaned up properly. Always called me to let me know when they would be coming. And tried everything to help save my walls and floors. Can not say enough about their hard work and professionalism. I recommend SERVPRO to all and next time I would not waist my time with any other company. Let's hope there is not going to be a next time. Thanks SERVPRO.

 

Water damage in Long Beach area

1/31/2022 (Permalink)

IT COST ME MORE IN THE LONG RUN.... I had clogged drain lines, a pipe broke and my business flooded, an absolute nightmare, the fear of closing for a long period of time forced me to hire cheap and get fast back to business. I was in a panic and could not afford to close shop. My plumbers did a great job! But, I had no clue the damage sitting water could cause, I learned the hard way. A month after the incident we began to smell a musty odor and continued to linger. Someone suggested that it could be a dead animal in the walls, or behind furniture. We decided to give it a good cleaning, we moved furniture to discover dark spotting outside the bathroom walls. We had MOLD! I decided to investigate as the issue was growing and learned that water is a SOLVENT! I had to call certified experts to resolve this as now my employees and customers would be at risk. Henry and his team came out right away, I was in a panic and their calm demeanor, professional tools and efficiency reassured me that everything would be done fast and RIGHT. Even after everything was done they followed up. I was in the loop with time frames and communication with Edward (Farmer’s agent) was great help in getting things processed with SERVPRO. In retrospect, I should have called SERVPRO at first to handle the flood, and avoid the mold. Henry and his team was great! Thank you!

Water Damage

1/31/2022 (Permalink)

I had a water pipe burst in my house back in June. Initially had another mitigation company come as per recommendations from my plumber. Well that was a mistake. Then I was referred to SERVPRO. Which was a provider that worked with my insurance company. WOW. What a difference in work ethics. They came on time. Left on time. Cleaned up properly. Always called me to let me know when they would be coming. And tried everything to help save my walls and floors. Can not say enough about their hard work and professionalism. I recommend SERVPRO to all and next time I would not waist my time with any other company. Let's hope there is not going to be a next time. Thanks SERVPRO.

 

Carpet cleaning and deodorization

1/31/2022 (Permalink)

Carpet cleaning and deodorization due to dog urination in Long Beach, CA

My family and I recently moved to Signal Hill and installed new carpet throughout our home.  We have two family pets and one is an elderly rescue dog. Our dog has accidentally urinated through out the downstairs carpet causing a horrible odor.

I called SERVPRO because of their reputation for professionalism, service and results. This location did not disappoint! They were on time, professional and were able to answer all my questions and offer solutions for a very reasonable price.

My carpets seem new again and the odor is gone. I would definitely use them again and recommend them to anyone

Carpet cleaning and deodorization

1/31/2022 (Permalink)

Carpet cleaning and deodorization due to dog urination in Long Beach, CA

My family and I recently moved to Signal Hill and installed new carpet throughout our home.  We have two family pets and one is an elderly rescue dog. Our dog has accidentally urinated through out the downstairs carpet causing a horrible odor.

I called SERVPRO because of their reputation for professionalism, service and results. This location did not disappoint! They were on time, professional and were able to answer all my questions and offer solutions for a very reasonable price.

My carpets seem new again and the odor is gone. I would definitely use them again and recommend them to anyone

If You Understand Water Damage And Mold, You Understand Why You Need Trained Pros When You Have Damage

8/21/2021 (Permalink)

Training, Experience, Equipment, And Response Time, Are All Important When You Have Damage To Your Home


If you suspect mold in your home or business, don't hesitate to call professional help. Water damage can turn to a large mold problem quickly. SERVPRO is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

So What's Causing The Mold In Your Home?

Flooding from storms coming from outside

Sump pump overflow

Roof leaks from damaged roofs, ice dams or blocked gutters

Rain from storms through window frames, exterior walls, or doors

Leaking pipes, sewer back-ups or overflows

Damp basements due to high water table or badly managed water drainage

Condensation on cold surfaces

Mold needs these 3 main things to thrive and stay alive.

High humidity

Warm or temperate Temperature

Poor ventilation

Mold is easier to prevent than it is to clean so keeping a watch on common sources of mold and maintaining a dry, ventilated home and drying homes from water damage within 24 hours of the incidence is the best way to prevent mold from happening in the first place. If you have a mold problem and you would like information about how to get it professionally cleaned, please call us and we will direct you on the companies that we use to test for mold.

SERVPRO, specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

So How Are Our Teams Trained?

SERVPRO is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

If you need more reasons to call us for your water damage or mold issue, call us today

If You Suspect Mold In Your Home, Bring In The Experts To Find Out

8/21/2021 (Permalink)

Mold can occur anywhere in a home but mainly is concentrated to areas where moisture is present. These moisture areas are common to the bathroom and basements. Mold should be removed if found as soon as possible.


One of the first places mold can collect and you may not think to check is under the refrigerator. Under the fridge tends to collect moisture and dirt which can cause a breeding ground for bacteria and mold.

Another place is the AC unit. AC units are known to collect debris, dust and moisture from the air, which can lead to mold spores.

Mold can even grow in or around a washing machine or its parts. Moisture and lint can cause a presence of mold spores.

Other area in the house include anywhere moisture and dirt may form such as window corners.

If the right conditions exist, mold will grow. Those conditions include:

Water - Different mold types require varying amounts of liquid before growth begins.


Temperature - Normal indoor temperatures will promote mold growth.


Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

SERVPRO specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  

Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Call For Help


If you suspect mold in your home, call SERVPRO to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today.


Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

REVERSING WATER DAMAGE WITH INJECTIDRY SPECIALTY EQUIPMENT

7/1/2021 (Permalink)

At SERVPRO of Downtown Long Beach / Signal Hill, we use a variety of tools and equipment to help reverse damage caused by elements such as water, fire, and mold. Our Injectidry equipment, for example, helps immensely in water saturated projects by allowing us to reach inaccessible, water damaged areas.

The Injectidry is a piece of mat-panel drying equipment that provides a non-invasive process for drying high risk areas of moisture such as walls, cavities, and hardwood floors. First, holes are drilled into drywall or under cabinets in the least visible locations possible. Next, small nozzles are inserted into a long hose, and the pressurized air pump injects heated air through the nozzles and into the hidden air spaces. The air movement becomes a vehicle for moisture, and water can be suctioned out of cracks and crevices.  

This valuable tool supplements common drying equipment such as air movers, dehumidifiers, and air scrubbers, allowing us to remove less and restore more. With the Injectidry, we are capable of drying wall cavities without having to remove large sections of the interior wall. Instead, the small holes are simply patched, creating an easier and more cost-effective solution.  

This method is beneficial when a homeowner calls us within the first 24 hours of the water loss, and the source of the water is clean. If the drywall and materials are wet for more than 24-48 hours, repair may not be feasible, depending on the damage. Our expert technicians will tailor a plan to fit your situation.

With this effective tool, you can trust us to dry your home or business in the event of water damage caused by a storm, heavy rain, flood, or burst pipe to name a few. Don't hesitate to call us in the event of an emergency at 562-591-1788. We are available 24/7 to answer your call.

SERVPRO Technicians Routinely Remove Smoke and Fire Damage from Furnishings

1/14/2021 (Permalink)

What qualifications should I look at for content restoration?

Restoring the contents of your home requires careful planning and expert attention to detail. Our roster of technicians hold qualifications from the Institute of Inspection, Cleaning, and Restoration Certifications- a nationally recognized, independent awarding body. We act responsibly to identify different types of smoke and odor issues in furnishings before performing the necessary steps to return them to a prelist condition. Soft furnishings can be tricky to restore due to their diverse material composition. Using pH tests and pre-testing, we can ensure that your contents do not suffer from dye bleeding, shrinkage, or fiber wear during the restorative process.

How do I remove smoky odors from soft furnishings?

Soft furnishings tend to be porous in nature, which can lead them to absorb fire damage in your home Soot’s and soils may affect the surface level of materials, while high-pressure fires can lead to odor penetration beneath the surface of the fabric. SERVPRO can deploy air-filtration devices to remove potentially odor-causing soot particles from the area and apply liquid deodorants directly onto furnishings. Standard timings for odor dispersal can vary, but usually, we expect odors to depart at the two-week mark. Using a masking agent, SERVPRO technicians can reduce the impact of unpleasant odors until they disperse naturally and become no longer noticeable.

What equipment do I need to remove fire odors?

  • Misters and ultra-low volume thermal foggers can help to penetrate fabrics or crevices with an odor-neutralizing solvent
  • Odor pellets in problem locations can mask odors temporarily until they dissipate
  • Air filtration using high-efficiency particulate air (HEPA) filters can restore indoor air quality and remove the odor-causing particles

If you need content restoration after a recent fire, contact SERVPRO of Downtown Long Beach

REVERSING WATER DAMAGE WITH INJECTIDRY SPECIALTY EQUIPMENT

1/14/2021 (Permalink)

At SERVPRO of Downtown Long Beach / Signal Hill, we use a variety of tools and equipment to help reverse damage caused by elements such as water, fire, and mold. Our Injectidry equipment, for example, helps immensely in water-saturated projects by allowing us to reach inaccessible, water damaged areas.

The Injectidry is a piece of mat-panel drying equipment that provides a non-invasive process for drying high-risk areas of moisture such as walls, cavities, and hardwood floors. First, holes are drilled into drywall or under cabinets in the least visible locations possible. Next, small nozzles are inserted into a long hose, and the pressurized air pump injects heated air through the nozzles and into the hidden air spaces. The air movement becomes a vehicle for moisture, and water can be suctioned out of cracks and crevices.  

This valuable tool supplements common drying equipment such as air movers, dehumidifiers, and air scrubbers, allowing us to remove less and restore more. With the Injectidry, we are capable of drying wall cavities without having to remove large sections of the interior wall. Instead, the small holes are simply patched, creating an easier and more cost-effective solution.  

This method is beneficial when a homeowner calls us within the first 24 hours of the water loss, and the source of the water is clean. If the drywall and materials are wet for more than 24-48 hours, repair may not be feasible, depending on the damage. Our expert technicians will tailor a plan to fit your situation.

With this effective tool, you can trust us to dry your home or business in the event of water damage caused by a storm, heavy rain, flood, or burst pipe to name a few. Don't hesitate to call us in the event of an emergency at 562-591-1788. We are available 24/7 to answer your call.

ULTRASONIC- THE WONDER MACHINE

1/14/2021 (Permalink)

Fire or Water damage affects more than just the physical property. When disaster strikes,  treasured possessions or important contents can also suffer from the effects of smoke, fire, mold, or black water. Did you know that SERVPRO of Downtown Long Beach/Signal Hill and our Ultrasonic Machine, with its heavy-duty cleaning capability, can restore your object back to near new condition ?! From electronics to jewelry, from home décor to antiques, items both fragile and durable may be saved by this technological wonder machine! Simply put, the process involves pressure waves, utilizing an implosion of bubbles occurring millions of times per second and producing tremendous vacuum energy. This breaks up the dirt and gently lifts the build-up away, reaching every nook and cranny that has been damaged.

Don’t despair that your prized possessions can’t be saved. Look to SERVPRO of Downtown Long Beach/Signal Hill and our Ultrasonic technology to help make the damage “Like it never even happened.”

We have the Solutions!

8/2/2020 (Permalink)

SERVPRO has the interesting capacity to help land owners in an assortment of ways. Catastrophes come in numerous shapes and sizes. With more than three many years of experience we have seen most everything. We can't state everything in light of the fact that even in the times of helping our neighbors in the Longbeach Area, we despite everything see new things. Yet, here are a couple of catastrophes we regularly deal with.

Water Damage – We see water damages from a wide range of sources. Busted channels, breaking down machines, human mishaps or disregard, and ground flooding to give some examples regular sources. Regardless of the reason, or the epic story that clarifies it, we have an answer for return you to ordinary "Like it never happened."

Fire and Smoke Restoration – A fire can be an immense bother yet it isn't the apocalypse. Commonly, you would be amazed at the amount of your own property can be reestablished. We have practical experience in cleaning and freshening up anything from family treasures, records, to the very dividers in your home or business.

Shape Remediation – With normally significant levels of mugginess in the territory of the nation we live in form can be an issue if a water interruption isn't appropriately dealt with. In addition to the fact that we offer remediation services we do shape testing and offer deterrent estimates, for example, creep space dampness obstruction establishment.

Bio Hazard Clean Up – This territory of our work isn't charming to discuss yet commonly it is important. We have the preparation and experience to appropriately tidy up any territory that may have the danger of blood conceived microbes being available. These cases incorporate injury and wrongdoing scene tidy up.

These are in no way, shape or form the main services we offer. To be honest, whatever humankind or the unstoppable force of life can toss at a structure, we can more than likely aid the restoration.

Trust Us on COVID-19 Cleaning

8/2/2020 (Permalink)

In this season of pressure and vulnerability, the most ideal approach to battle the danger of COVID-19 is to be ready.

With regards to sterilization and disinfection, SERVPRO cleanup follows CDC rules and uses EPA-endorsed items. We're here to assist your business and your workers – 24 hours every day, seven days per week – until life has returned to typical in the networks we as a whole call home.

This is a suggestion to our clients that we are experts in cleaning services, and we hold fast to the most noteworthy cleaning and sterilization guidelines.

Specific Training

We are set up to clean and purify your home or business, as per conventions set out by the Centers for Disease Control and Prevention. We have long stretches of involvement with managing organic contaminants, and we will go past the extent of work that customary janitorial staff perform every day.

The CDC emphasizes cleaning of high-contact surfaces, for example, counters, tabletops, door handles, light switches, restroom apparatuses, latrines, telephones, consoles, tablets and tables. Different spaces referenced in the CDC's direction for business spaces include:

Kitchen/Food Areas

Restrooms

Schools/Classrooms

Workplaces

Retail Spaces

Water Fountains

Racking/Racks

Deals Counters

Floor coverings and Rugs

Step Handrails

Lift Cars

Play area Equipment

Wellness Equipment

Specific Products

The CDC suggests use of a named medical clinic grade disinfectant with claims against comparable microbes to the coronavirus. Different items in the SERVPRO product offering convey the EPA-affirmed rising microbes claims. While there is as of now no item tried against this specific strain of the coronavirus, we are following all rules as given by the CDC and neighborhood specialists.

Call Today for a Proactive Cleaning

Candle safety tips to prevent fires

6/29/2020 (Permalink)

Candle Flame Candle Flame

Us here at SERVPRO of Northeast Long Beach have complied with a list of important tips to help you understand how dangerous candles can be and how to use them safely. 

Quick tips-

  • 38% of home candle fires start in bedrooms and cause 35% of associated deaths. 
  • More than 50% of all candle home fires start because the candle was too close to a flammable item (I.E. mattresses, bedding, curtains, cabinetry, or furniture are ignited). 
  • In 12% of home candle fires and in 25% of associated deaths and injuries, the household occupants were asleep when the fire occurred.
  • Unsupervised children are involved in 20% of home candle fires. 
  • Having a working smoke alarm reduces one’s chances of dying in a fire by nearly 50%.
  • 11% of home fires are caused by falling asleep while a candle is lit
  • 58% of home fires started when something flammable was too close to the lit candle
  • 36% of home fires start in the bedroom

Preparedness Tips:

  • Remember that lit candles are fire. Keep them at least 12 inches from anything that can burn, such as curtains, bedding, mattresses, paper, books, flammable decorations, clothing, and upholstered furniture.
  • Never leave a room or go to sleep before blowing out all lit candles.
  • Use candle holders that are sturdy and won’t tip over easily. Candleholders that are made from a material that cannot burn, and are large enough to collect dripping wax would also be a good idea.
  • Place candles where they cannot be reached or knocked over by pets or children.
  • During an emergency, always use flashlights instead of candles as light sources.
  • Never leave a child unattended in a room with a candle. Additionally, keep all matches and lighters out of reach of children.
  • Keep all lit candles and any other open flames away from flammable liquids.

In the worst-case scenario of a home fire, SERVPRO of Northeast Long Beach is here to help. We can clean your content and home; demo affected areas and eliminate smoke odor from your home. Feel free to call us

We are IICRC CERTIFIED.

5/1/2020 (Permalink)

Within just the past few years, technology and techniques within the restoration industry have evolved rapidly. These advancements allow professionals at SERVPRO of Northeast Long Beach / Lakewood to restore properties back to preloss conditions more effectively than ever before.

Following guidelines and standards set forth by the Institute of Inspection Cleaning and Restoration Certification (IICRC), our technicians use their skills and equipment at the highest caliber for all restoration and cleaning services. Following the IICRC S500 Water Damage Guide, we incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property effectively.

Water can easily saturate your Long Beach residence in undetected areas and damage begins faster than you realize. Our technicians rely upon specialized moisture and measurement equipment to detect, measure, and monitor a property’s moisture levels. Infrared cameras can help detect water through a wall, ceiling, or floor, allowing for thorough water removal. Moreover, sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

Powerful water extraction equipment speeds the drying process by removing the majority of the water from your Long Beach home or business. Submersible and gas-powered pumps for continuous pumping of high-level water are utilized for the most difficult jobs and provide efficient clean-up. Furthermore, truck-mounted and portable extraction units allow for rapid water removal and water displacement.

Once the water has been pumped out, industrial-strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your Long Beach home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture, and high-speed air circulators cause moisture to evaporate at a faster pace. Industrial grade dehumidifiers pull the water vapor from the air, allowing for faster drying.

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process. Air scrubbers, thermal foggers, and deodorization agents create cleaner air for you and your family to breathe. The use of OSHA-approved cleaning agents may also be needed to clean and remove odors or contaminants on your property. Deodorization products control odors from excessive moisture and disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

You can trust SERVPRO of Northeast Long Beach / Lakewood to use the best equipment to bring your life back in order. Whatever the job requires, we have you covered. Call us now, and we will be happy to gather the proper equipment for your specific needs.

5 Entertaining & Creative Things to Do During Lockdown

5/1/2020 (Permalink)

During this challenging time, even the most productive of people are going to watch their fair share of Netflix, Disney +, and Hulu. Additionally, many people will play video games just to pass the time. While these are fun activities, they can also get quite boring after a while and leave you feeling drained. Here are 5 good alternatives which can be quite fun and also rewarding.

  1. Read a Book

While this may sound like something your librarian from middle school would tell you, it is actually quite amazing. Playing a video game or watching a movie are all linear experiences in a sense. Reading a book allows you to use your own creativity and imagination to in a sense vicariously live a much more adventurous life. Furthermore, it challenges your vocabulary, mind, and idea of what is reality. If one does not like reading or has difficulty doing so there are many services such as Audible which have pre-read audio files of books.

  1. Practice an Instrument

Playing music can be incredibly therapeutic and helps people express themselves in something more powerful than words. There is so much free time available now you could even teach yourself to play an instrument. YouTube is going to be one of your greatest tools—and also distractions—during this time. Take advantage of this unique opportunity and become the next Billy Joel or Justin Bieber.  

  1. Get Whatever You Need to Off Your Chest

One of the worst things you could do would be to bottle up all your feelings and just reside in them. If you have a conflict with some family, friends, or loved ones give them a call. Be honest and let them know how you feel. At the same time, remind them of how much they mean to you and how you want restitution. This could also be a good testing ground if you are interested in a person. If you just send them a text asking how they are doing or things about their lives. If they are remotely interested, they will reciprocate this. However, if they don’t respond or just seem dry you can forget about them and move on with your life. This is the time for action, not angst.

  1. Keep Up with Friends and Family

Don’t neglect to talk with your family and friends. While physical interactions and conversations are not advised nor necessarily wise, there are several alternatives. You can use Facetime if you have an iPhone for an easy and intuitive video conference. Additionally, there are apps such as Houseparty and Skype for any web-enabled device. The importance of keeping in touch with your friends and family cannot be overstated. It will help you deal with any frustrations, bond with them, and develop a deeper relationship.

  1. Listen to a Podcast

Podcasts are like the modern-day radio show. There is an infinite variety of them. The beauty, however, is in the fact that one can listen to them whenever you want and there is no need to tune into a channel at a specific time. Podcasts are incredibly engaging and can help you to take your mind off all the worry of everyday life—even if only for an hour.

Hopefully, these ideas can help you enjoy this extra amount of free time and take your mind of all the stress of this situation in the meanwhile. 

Asbestos is responsible for the death of about 40,000 Americans annually

2/14/2020 (Permalink)

Asbestos on a pipe Asbestos on a pipe

At SERVPRO of NE Long Beach/Lakewood, we deal with a lot of unexpected problems and create a plan to solve each one. Asbestos is a common danger found in many homes.

What is asbestos, the dangers it poses, and signs to look out for?

Asbestos filaments are a delicate, flexible, mineral substance that is impervious to heat, power, and consumption. For a considerable length of time, this material has been utilized in fireproofing and electrical materials, floor tiles, car parts, and shopper items, for example, hair dryers. Lamentably, these infinitesimal strands are scentless, for all intents and purposes undetectable, and can cause irritation in lung tissue when breathed in. Side effects may stay lethargic for 20-50 years, making the older progressively helpless to mesothelioma, an uncommon malignant growth of the lungs. In the event that you presume a lot of asbestos in your structure, check for the accompanying: Surface patterns on roofing and shingles with dimples or shallow craters.

  • Interior and exterior joints where plastic, aluminum, or wooden runners were joined with asbestos sheets and adhesives, like window putty, drywall tape, and joint cement.
  • Asbestos insulation in the attic or in bathroom floor tiles.

Asbestos was unable to reach a complete ban in the U.S. in 1991, and it is still responsible for the deaths of about 40,000 Americans annually.

Notify SERVPRO of NE Long Beach/Lakewood for expert cleaning from us and our associated professionals. A licensed abatement specialist will perform an asbestos inspection and determine if it needs to be covered or removed. You can count on us to keep you and your family healthy and hazard-free.

Mold Extraction, How fast we are!

2/6/2020 (Permalink)

Looking out of a window Happy Customer after SERVPRO cleaned her house from Mold.

Home and entrepreneurs place a great deal of their confidence in their buildings when they submit the requests to supply their shops with things and products. While you may have made the significant starting venture quite a while prior, each thing that you have available to be purchased inside the shop speaks to a part of that money related course of action that you have with your provider to follow through on your finish of the understanding. At the point when water misfortune occurrences happen inside the home or property, you need to act promptly to shield this venture from hopeless damage. Our experts are promptly accessible to help!

While you can't anticipate when you may need water or mold evacuation, the quicker that you can verify this administration, contain and suitably clean the zone, the less of the things and stock all through your home or property that can turn out to be straightforwardly affected. Our SERVPRO experts can work rapidly to offer successful moderation arrangements including quick extraction when you need it the most.

At the point when we previously come into your building, some portion of our group attempts to set up the extraction gear required to start expulsion and rebuilding endeavors while another segment of our team can work to expel in danger substance from the influenced region. Without an across the board circumstance, quite a bit of these moving things can get put away in an alternate region of your store except if they require centered drying and cleaning attention.

Our SERVPRO technicians on location decide the best hardware for the seriousness of the water damage, running from versatile wet-vac units with extraction wands to gas-controlled rubbish siphons and our extractor truck. With the compelling evacuation of overabundance water, our group can find a good pace completely drying the damaged territory and shielding your building from potential remaking or remediation needs.

While there are numerous worries when your home or property endures a water misfortune episode, the speculation that you have made and substance of the property. SERVPRO of NE Long Beach/Lakewood has effective extraction and drying gear to recover your entryways open rapidly. Call us whenever calamity strikes at (562) 420-0030

SMOKE DAMAGE: SHOULD I BE CONCERNED?

9/30/2019 (Permalink)

At SERVPRO, fire restoration and clean-up are our specialties. Smoke can affect a building’s structure in unexpected ways. Depending on temperature, the environment, and air flow, smoke can distribute in many different areas and create more damage than initially thought. Fortunately, you can count on SERVPRO of Northeast Long Beach/Lakewood to handle fire and smoke damage quickly and professionally.

Furniture, decorations, and enclosed spaces interact with the smoke in unusual ways. In warmer air, molecules move from hot areas to colder areas of the room. These particles rest behind cool drapes or under shades, and they travel into drawers, closets, and cavities. Since smoke particles are often ionized (possessing an electrical charge), smoke damage may also occur on surrounding nail heads in the ceiling and synthetic materials such as vinyl, due to their greater ionization characteristics.

Additionally, air currents may carry smoke away from the fire, damaging rooms not directly affected by the incident. Airstreams may carry it around doors, and residue begins to build on the far side of door openings - with the pattern diminishing further away from the fire. Understanding the physics helps takes mystery out of stressful situation.

Smoke resulting from fire can behave in unintended ways. It permeates a house as it seeks new places to settle. The resulting effects can be long lasting and have an impact on your health. If you find yourself in such a situation, SERVPRO of Northeast Long Beach/Lakewood will have you breathing better.

HOW TO REMAIN SAFE DURING AN EARTHQUAKE

7/9/2019 (Permalink)

On Independence Day this year, a 6.4-magnitude hit Southern California, only to be followed by a 7.1 magnitude earthquake the next day, the strongest earthquake in the region for decades.

While none of the quakes resulted in any major injuries or fatalities, the incident did displace many residents in the towns located near the epicenter of the first two major temblors. 

Earthquakes can happen anywhere, without warning, and cause natural disasters such as tsunamis, landslides, and avalanches. If an earthquake happens, protect yourself right away. Drop, Cover, then Hold On!

We recommend taking the following steps to prepare for, survive, and recover from an earthquake:

  • Make a Plan: Gathering your family will be a top priority. Choose a meeting place and an out-of-area contact to relay messages.
  • Secure Your Home: Make sure your house is as shake proof as possible by retrofitting weak spots, strapping down heavy furniture and securing loose objects.
  • Obtain a Kit: Store supplies to get your family through at least the first three days after a quake.
  • Drop, Cover, and Hold on: When a quake stars, drop down where you are, and cover your head. If you’re near heavy furniture, take cover underneath and hold tight.
  • Check for Hazards: When the shaking stops, check for injuries and for damage to home electrical wires, gas lines, walls, floors, and water pipes.
  • Stay Connected: Surviving a quake is a community effort. Get to know your neighbors now, and work together with local organizations to prepare.

With preparation, you can reduce worry and stress during an emergency. If an earthquake causes significant damage to Southern California, SERVPRO of Northeast Long Beach/Lakewood is here to help clean the debris and restore your home or business back to preloss conditions.

HOW TO MANAGE COMPULSIVE HOARDING

5/24/2019 (Permalink)

Not every home disaster comes from a storm, a burst pipe, or a fire in the kitchen, resulting in extensive water or fire damage. Hoarding is an increasing problem for many families that requires a professional cleaning and restoration service. A person living with the disorder experiences a compulsive need to keep everything, even trash or waste items. This excessive accumulation can lead to homes filled with extreme clutter, creating crowded and unsanitary living conditions. 

If you are trying to help a friend or family member manage their hoarding tendencies, we recommend the following:

  • Start Slow. Don't go through your home and throw everything into the dumpster at once. This may lead to strong feelings of regret and anxiety; rather, go through one small space or collection each week.
  • Be decisive. Make a rational decision about whether or not to keep an item. Handle objects only once and don’t revisit items you chose to discard. If you really can’t decide, store it in a box for six months. If you don’t open the box before then, you can let it go.
  • Minimize Collections. If you kept all of your childhood drawings or essays, choose to save only a handful of the most memorable ones and donate or recycle the rest. Explore opportunities to convert physical photos or writings into digital files to save space and prevent wear and tear.
  • Throw away unused items. Even if the item is brand new, if you don’t use it, it’s simply taking up space. If you bought items to start a new hobby, re-evaluate if the hobby is truly the right fit for you.
  • Consider Consignment. It’s easier to downsize if you know your possessions are going to a good home. Check if your items can be sold for money or donated to someone in need.

SERVPRO of Northeast Long Beach/Lakewood offers a sensitive approach to these situations with the safety of the homeowner, as well as our technicians, in mind. We can remove the unwanted items from the house and address lingering issues such as odors and structural damages. We have the equipment and expertise to contend with bacteria and the effects of infestations. Our premier cleaning services can make hoarding situations “Like it never even happened,” and return your home to a livable condition.  

THE IMPORTANCE OF CONTAINMENT

4/8/2019 (Permalink)

At SERVPRO of Northeast Long Beach/Lakewood, building a containment is a critical part of our restoration, remediation, and abatement projects. These barriers, often made with poly-sheeting held in place by tape, are used for a range of jobs. This may include the abatement of mold, lead, and asbestos, the clean-up of damage caused by fire, smoke, or water, or to keep contaminants and even crime scenes contained. Containment systems are also useful in reconstruction projects, particularly where stone or wood cutting occurs and particles such as sawdust are released into the air. 

Building an airtight containment is paramount to protecting interiors during restoration projects and minimizing the risk of contact with hazardous materials during abatement. Containments serve to:

  • Prevent potentially hazardous substances such as mold spores, asbestos, lead-based paint, and silica dust from spreading throughout the entire structure. These substances are very small and can easily hitch a ride on normal air currents found in most buildings.
  • Address concerns for health and safety, especially where airborne hazardous materials are present. If not contained properly, these materials can cause health complications and affect the well-being of nearby tenants, workers, and others in the surrounding area.
  • Function as a barrier to keep dust and other particles confined within a work space, prevent further property damage, and make clean-up easier. Without proper containment, the cost of the loss can increase dramatically.

Containing the site remains not only a priority, but a necessity. A safer work site benefits all parties, and mold testing is more likely to pass the first time, reducing the cost of re-cleaning and re-testing. When you call SERVPRO of Northeast Long Beach/Lakewood, you can rely on us to construct a proper containment and restore your home or business back to new.

SERVPRO EXPERTS WILL BOARD UP AND TARP YOUR HOME

2/11/2019 (Permalink)

After a residential fire, an emergency board up or tarping is an important step in protecting your home and assisting with your insurance claim. Because of the nature of the job, we recommend seeking the help of our professionals to assist in the process. We will do a better job shielding your home from secondary damage, securing the correct locations, and using the proper materials. By knowing how to a navigate around cracked windows and doors, our trained workers can detect areas that appear undamaged to the naked eye but may present leakage and stability issues.

There are several reasons to perform a board up or tarp over.

  • Helps your insurance claim: It is not uncommon for these services to be required by your insurance following a disaster. By not taking the appropriate actions on your end, insurance companies may find a reason to deny a claim.
  • Prevents further damage: Openings in the wall or roof provides access to harmful elements such as wind, water, and debris. Human or animal invaders could cause even more damage, adding to your existing issues and increasing your repair bill.
  • Reduces additional property loss and liability: Thieves may remove essential belongings or cause unnecessary destruction, and their injuries could become your liability.

Structures pose a strong hazard both during and after a fire. It is not recommended to re-enter your home until it has been deemed safe by the fire department or proper authority. Dangerous elements might be present including electrical hazards and harmful airborne particles.

If you find yourself in need of board up or tarping services, call SERVPRO of Northeast Long Beach /  Lakewood at 562-420-0030 for an estimate and any additional restoration services.

REVERSING WATER DAMAGE WITH INJECTIDRY SPECIALTY EQUIPMENT

1/29/2019 (Permalink)

At SERVPRO of Northeast Long Beach / Lakewood, we use a variety of tools and equipment to help reverse damage caused by elements such as water, fire, and mold. Our Injectidry equipment, for example, helps immensely in water saturated projects by allowing us to reach inaccessible, water damaged areas.

The Injectidry is a piece of mat-panel drying equipment that provides a non-invasive process for drying high risk areas of moisture such as walls, cavities, and hardwood floors. First, holes are drilled into drywall or under cabinets in the least visible locations possible. Next, small nozzles are inserted into a long hose, and the pressurized air pump injects heated air through the nozzles and into the hidden air spaces. The air movement becomes a vehicle for moisture, and water can be suctioned out of cracks and crevices.  

This valuable tool supplements common drying equipment such as air movers, dehumidifiers, and air scrubbers, allowing us to remove less and restore more. With the Injectidry, we are capable of drying wall cavities without having to remove large sections of the interior wall. Instead, the small holes are simply patched, creating an easier and more cost-effective solution.  

This method is beneficial when a homeowner calls us within the first 24 hours of the water loss, and the source of the water is clean. If the drywall and materials are wet for more than 24-48 hours, repair may not be feasible, depending on the damage. Our expert technicians will tailor a plan to fit your situation.

With this effective tool, you can trust us to dry your home or business in the event of water damage caused by a storm, heavy rain, flood, or burst pipe to name a few. Don't hesitate to call us in the event of an emergency at 562-420-0030. We are available 24/7 to answer your call.

ULTRASONIC-THE WONDER MACHINE

12/28/2018 (Permalink)

Ultrasonic Machine - Works wonders on your fire, water or smoke damaged possessions

Fire or water damage affects more than just the physical property. When disaster strikes,  treasured possessions or important contents can also suffer from the effects of smoke, fire, mold or black water. Did you know that SERVPRO of Northeast Long Beach/Lakewood and our Ultrasonic Machine, with it’s heavy duty cleaning capability, can restore your object back to near new condition?! From electronics to jewelry, from home décor to antiques, items both fragile and durable  may be saved by this technological wonder machine! Simply put, the process involves pressure waves, utilizing an implosion of bubbles occurring millions of times per seconds and producing tremendous vacuum energy. This breaks up the dirt and gently lifts the build up away, reaching every nook and cranny that has been damaged.

Don’t despair that your prized possessions can’t be saved. Look to SERVPRO of Northeast Long Beach/Lakewood and our Ultrasonic technology to help make damage “Like it never even happened."

IMMEDIATE RESPONSE AND THE SERVPRO EMERGENCY READY PROFILE

10/5/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Northeast Long Beach / Lakewood provides emergency cleaning and restoration services 24 hours a day, 7 days a week, to our local communities. You can expect an immediate response time, day or night, if you experience an emergency in the greater Long Beach area.

In many cleaning and restoration situations, immediate action is needed. Fortunately, SERVPRO is strategically positioned to be faster to any size emergency. If you find yourself outside of our serviceable area, you may contact over 1,700 U.S. and Canadian franchise locations. Our immediate response helps to minimize the damage, cleaning, and restoration costs.

Many emergencies that we encounter include some type of water damage. Water is particularly invasive, quickly spreading throughout your property and permeating floors, walls, and furniture. SERVPRO of Northeast Long Beach / Lakewood arrives quickly and starts the water extraction process almost immediately.

Within minutes, water quickly spreads throughout your property. It saturates everything in its path, absorbing into walls, floors, upholstery, and belongings. Between 1 and 24 hours, drywall begins to swell and break down, metal surfaces begin to tarnish, and furniture begins to crack. Within 48 hours to a week, mold and mildew may grow and spread, and doors, windows, and studs start to warp. Metal begins to rust and corrode, and furniture distorts, showing signs of mold. After a week, restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

Even though disaster strikes unexpectedly, you can always plan ahead of time. By utilizing the SERVPRO Emergency READY Program for your business, you can create an Emergency READY Profile for your establishment, at no charge. You can work with SERVPRO to gather and document information that will become critical if a disaster strikes. Once the profile is created, you will have access to your information 24/7 online and by using SERVPRO’s free smartphone app.

With proper planning, you can land back on your feet faster than ever. Don’t incur more damage and expense by waiting to contact a professional. SERVPRO of Northeast Long Beach / Lakewood is ready to respond any time or day of the year.

CLAIMS RESPONSE AND SERVICE

10/5/2018 (Permalink)

As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers. At SERVPRO of Northeast Long Beach / Lakewood, we understand your situation and are uniquely qualified to help. Our results create a noticeable difference and make your job easier.

Our job is to reassure the customer, perform quality service, and to report to you quickly. We know your job is to interpret the policy and adjust the claim, and not to deal with problems from vendors. Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are assigned. Damage mitigation, loss assessment, and an electronic file are available to you within hours. Our documented, measured performance increases value to you and your shareholders, managers, and customers.

If you call SERVPRO of Northeast Long Beach / Lakewood, we will use only qualified vendors to service your customer. That commitment resulted in an implementation of best practices and job process programs, crew and vehicle standards, and insurance requirements. Our file documentation requirements and quality assurance program will also guarantee service at the highest standard.

Some of the services we provide involving claims include the following:

  • Emergency Response to Claims: Restoring property is our first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.
  • Pretesting Reduces Claims Expense: Restoring property is less expensive than replacing property. Claims professionals know the rule is, "Restore whenever possible, replace only when necessary." At SERVPRO of Northeast Long Beach / Lakewood, we make sure pretesting is completed on every loss to determine restorability.
  • Claims Inventory Service: We can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.
  • Electronic Claims Information: Our Claims Information Center provides fast, accurate information you need to make sound decisions, including a complete electronic job file, online access to all files, informative reports to improve results, and performance comparison to the industry standard.

Hard-earned results have made SERVPRO of Northeast Long Beach / Lakewood leaders in the fire and water cleanup and restoration industry. Our system is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

EXCEPTIONAL TRAINING AND STANDARDS

10/5/2018 (Permalink)

At SERVPRO of Northeast Long Beach / Lakewood, effective training is the best way to ensure our customers receive the service they deserve. Franchise owners and industry employees may learn a wealth of restoration and mitigation skills at SERVPRO’s Corporate Training Facility.

At the facility, new franchises must participate in a 15 day in-house, hands-on training program covering fire restoration, water restoration, carpet and upholstery cleaning, and mold mitigation. Employees may learn at their own pace and take advantage of video and web based training modules. Continuing education about emergency mitigation services is also offered in the form of credit and noncredit courses.

Our responders are trained to standards set forth by the Institute of Inspection Cleaning and Restoration Certification (IICRC) and complete various year-around education courses at the highest degree. Developed in 1972, the IICRC sought to set standards for the cleaning, inspection, and restoration service industries. The group boasts 53,000 active certified registered technicians and 6,000 certified individuals and firms, making it the premier certification and standard-setting body for the industry.

In order to obtain certification, technicians must first attend specialized classes in the field of cleaning, inspection, and restoration and pass a standardized test. After achieving certification, technicians must remain knowledgeable on current trends in their field and learn how to overcome new challenges by earning continuing education credits. The title of master technician can be only be acquired with additional training and 3 to 5 years of experience.

The scope of IICRC certifications qualifies a remediation and restoration company to adequately and safely restore a home. While not mandatory, this accreditation offers confidence and guarantee to homeowners and businesses affected by floods, fires, and other disasters. Rest assured, these technicians possess the training and expertise to work with specific machinery and products needed for comprehensive restoration.

SERVPRO has developed the most extensive performance guidelines in the industry. These guidelines assure you receive the best restoration service in the industry. At SERVPRO of Northeast Long Beach / Lakewood, we maintain proper guidelines for business. From insurance to background checks on employees, each requirement is maintained continually to help ensure you get the best possible service providers.

ADVANCED EQUIPMENT AND TECHNIQUES

10/5/2018 (Permalink)

Within just the past few years, technology and techniques within the restoration industry have evolved rapidly. These advancements allow professionals at SERVPRO of Northeast Long Beach / Lakewood to restore properties back to preloss conditions more effectively than ever before.

Following guidelines and standards set forth by the Institute of Inspection Cleaning and Restoration Certification (IICRC), our technicians use their skills and equipment at the highest caliber for all restoration and cleaning services. Following the IICRC S500 Water Damage Guide, we incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture, and dry a property effectively.

Water can easily saturate your Long Beach residence in undetected areas and damage begins faster than you realize. Our technicians rely upon specialized moisture and measurement equipment to detect, measure, and monitor a property’s moisture levels. Infrared cameras can help detect water through a wall, ceiling, or floor, allowing for thorough water removal. Moreover, sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

Powerful water extraction equipment speeds the drying process by removing the majority of the water from your Long Beach home or business. Submersible and gas-powered pumps for continuous pumping of high-level water are utilized for the most difficult jobs and provide efficient clean-up. Furthermore, truck-mounted and portable extraction units allow for rapid water removal and water displacement.

Once the water has been pumped out, industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your Long Beach home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture, and high-speed air circulators cause moisture to evaporate at a faster pace. Industrial grade dehumidifiers pull the water vapor from the air, allowing for faster drying.

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process. Air scrubbers, thermal foggers, and deodorization agents create cleaner air for you and your family to breathe. The use of OSHA-approved cleaning agents may also be needed to clean and remove odors or contaminants on your property. Deodorization products control odors from excessive moisture, and disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

You can trust SERVPRO of Northeast Long Beach / Lakewood to use the best equipment to bring your life back in order. Whatever the job requires, we have you covered. Call us now, and we will be happy to gather the proper equipment for your specific needs.

IMPACT OF SMOKE DAMAGE

9/12/2018 (Permalink)

Smoke damage can have a devastating affect on health and property. SERVPRO can help!

At SERVPRO of NE Long Beach / Lakewood, fire restoration and clean-up is one of our specialties. Smoke, comprised of carbon monoxide, carbon dioxide, and soot, affects a building’s structure in unexpected ways. Depending on temperature, the environment, and air flow, smoke can distribute in many different areas and cause more damage than you realize. To protect your health and preserve your property investment, count on SERVPRO of NE Long Beach / Lakewood to restore your building back to new.

Because hot air rises, smoke residue is most commonly found on the ceiling directly above the source of the fire. Soot can also extend to the inside perimeter as cold air below opens a path for smoke to travel to exterior walls and windows. Because of this, noticeable staining and odor remains present throughout.

Furniture, decorations, and enclosed spaces interact with the smoke in unusual ways. As molecules become excited in warmer air, they move from hot areas to colder areas of the room, falling out of the air and onto relatively enclosed areas. These particles rest behind cool drapes or under shades, and they travel into drawers, closets, and cavities. Since smoke particles are often ionized (possessing an electrical charge), smoke damage may also occur on surrounding nail heads in the ceiling and synthetic materials such as vinyl, due to their greater ionization characteristics. You may also witness cobweb-like shapes in the corners of the room caused by the strong charge of burning plastics.

Furthermore, air currents may carry smoke away from the fire, causing damage in surprising areas. First, the smoke will find its way into the cool ductwork, damaging rooms located away from the fire. Airstreams may then carry it around doors, like water passing objects in a stream. As a result, residue builds on the far side of door openings with the pattern diminishing further away from the fire. Understanding the physics takes mystery out of stressful situation.

Smoke resulting from fire can behave in unintended ways. It permeates a house as it seeks new places to settle. The resulting effects can be long lasting and have an impact on your health. Until professionals repair the damage and replace smoke stained areas, the room is virtually uninhabitable. If you find yourself in such a situation, SERVPRO of NE Long Beach / Lakewood will have you breathing better.

ASBESTOS- SHOULD I BE WORRIED?

8/22/2018 (Permalink)

Asbestos Fibers

At SERVPRO of NE Long Beach/Lakewood, we deal with a lot of unexpected problems and create a plan to solve each one. One common danger found in many homes includes the potentially harmful material, asbestos.

While Congress enacted the Toxic Substances Control Act in 1976 to comprehensively regulate toxic substances including asbestos, it hasn’t prevented the material from appearing in buildings and many consumer goods. Most recently, on June 1, 2018, The U.S. Environmental Protection Agency (EPA) made it easier for companies to use asbestos in new products.

Following the new presidential administration “framework” for evaluating risks, the EPA would only restrict products that pose a direct risk to workers instead of a general risk to air, ground, or water contamination. While asbestos imports are tracked and reviewed for new purposes, many worry the EPA will be too lenient as they have been for pesticides, air pollution from cars, and coal-fired power plants. Asbestos imports to the U.S., which have declined overall and in the last few years, rose 45 percent between 2015 and 2016

Asbestos was unable to reach a complete ban in the U.S. in 1991, and it is still responsible for the deaths of about 40,000 Americans annually.

So what is asbestos, the dangers it poses, and signs to look out for?

Asbestos fibers are a soft, flexible, mineral substance that are resistant to heat, electricity, and corrosion. For decades, this material has been used in fireproofing and electrical materials, floor tiles, automobile parts, and consumer products such as hair dryers. Unfortunately, these microscopic fibers are odorless, virtually invisible, and can cause inflammation in lung tissue when inhaled. Symptoms may remain dormant for 20-50 years, making the elderly more susceptible to mesothelioma, a rare cancer of the lungs. If you suspect a large amount of asbestos in your building, check for the following:

  • Surface patterns on roofing and shingles with dimples or shallow craters.
  • Interior and exterior joints where plastic, aluminum, or wooden runners were joined with asbestos sheets and adhesives, like window putty, drywall tape and joint cement.
  • Asbestos insulation in the attic or in bathroom floor tiles.

Notify SERVPRO of NE Long Beach/Lakewood for expert cleaning from us and our associated professionals. A licensed abatement specialist will perform an asbestos inspection and determine if it needs to be covered or removed. You can count on us to keep you and your family healthy and hazard free.