Recent Water Damage Posts
SAVING A BOOK FROM WATER DAMAGE
Water Damaged Book
If you experience flooding or severe water damage in your Long Beach or Lakewood home, rescuing your possessions from a burst pipe or water leak can become a stressful task. Finding a sentimental book could cause you to scramble to dry it in a hurry.
The following tips can help you save a wet book, even if the pages are incredibly weak or completely soaked with water.
- Wipe down the cover. Once excess water has been removed, use a microfiber cloth to gently wipe down the cover.
- Shake out excess water. Move the wet book to a dry area to prevent further damage. If the book is dripping with water, tightly hold it closed and shake out as much as you can.
- Place the book upright. After setting down the washcloth, set the book to stand upright to allow the water to flow down to the base.
- Absorb the water. Lay down a wash cloth on a dry, flat area to serve as a base to absorb the water.
- Insert rags behind the covers. Place rags in between the front and back covers only. Avoid placing them in between the pages as they can rip easily.
- Let the book sit. Allow the book to rest in standing position for as long as necessary to dry completely.
With some patience and ingenuity, a valuable book can be saved from water damage. Don’t hesitate to contact us for emergency cleaning and flood damage repair. For home and business restoration services, SERVPRO of Northeast Long Beach/Lakewood has you covered every step of the way.
WATER DAMAGE FROM A DISHWASHER
Have you experienced water damage from a malfunctioning dishwasher? Identifying the source of the problem can become a challenging task. Here we will list common causes for a dishwasher leak, discuss how quickly water damage can occur, explore if it's covered by insurance, and what can be done to fix the problem.
Common causes for a dishwasher leak include the following:
- Worn gaskets
- An dishwasher incorrectly leveled
- Incorrect dish washing soap
- Broken door
- Defective dishwasher tub
How long does it take for damage to occur?
Water leaking from a dishwasher can cause damage within a few hours. Any visible pools of water should be mopped quickly; if it remains on the floor for too long, it can cause permanent damage. Some flooring materials are more susceptible to water damage such as wood or bamboo. For instance, wood will absorb water quickly, causing your flooring to warp and crack.
Is the damage covered by insurance?
Depending on your insurance policy, the damage might be covered. If the dishwasher is new, has shown no previous signs of wear and tear, and you report the damage in a timely manner, your insurer may cover the repair cost. If your dishwasher is old, shows signs of neglect, and has caused you problems in the past, your insurer will likely rule that the water damage is due to negligence on your part and not cover the damages. In addition, we encourage you to view your dishwasher’s warranty to figure out if you can receive a replacement washer free of charge.
Repairing the resulting water damage
Once you notice a malfunction with your dishwasher, make sure to turn it off right away. Call SERVPRO of Downtown Long Beach / Signal Hill, and we can assist with pulling the unit out from under the counter to reach any water that has pooled beneath the machine. Additionally, we can identify the cause of the leak, test for moisture, and schedule any necessary repairs. Let us know how we can help, day or night, at 562-591-1788.
CRAWL SPACE WATER DAMAGE
Water damage is incredibly invasive and often reaches a home's crawl space. This is the hollow area found under some houses between the ground and the first floor, roughly one to three feet high. Because it's rare for tenants to access this area, water damage can cause significant damage before the consequences become evident. Here are some common causes for water damage within a crawl space.
One possible source of water damage within a crawl space involves excess humidity. Homes with broken window seals or an unsealed crawlspace with a dirt floor will generally have humidity problems. Water can evaporate and become trapped in the crawlspace, resulting in a thin sheet of water. This may then lead to water damage, mold growth, or poor air quality.
Leaky or Broken Pipes
If a puddle of water is found in a crawlspace, a leaky or burst pipe may be the cause. This water could be either clean or contaminated, depending on which pipe it escaped from. A musty smell usually indicates clean water that has been sitting for some time whereas a foul stench may indicate sewage water.
For homes that have crawl spaces directly attached to the roof, water damage will usually be evident on the ceiling and walls of the crawl space. You may even hear water moving from inside the attic to an inside wall, leading to the crawl space. We recommend calling a professional roofer to locate and patch the leak before addressing crawl space water damage.
What Should be Done if Water Damage is Found in My Crawl Space?
Since a wet foundation, damaged drywall, or sewage leaks can cause serious damage to your home in the first 24-48 hours, we recommend calling us for immediate restoration services. We will identify the source of the damage, use professional equipment to treat the area, and properly handle sewage water or standing water that has bred bacteria. Let us help you determine which materials can be salvaged, and we will repair the affected flooring and drywall.
Call SERVPRO of Northeast Long Beach / Lakewood 24/7 at 562-420-0030 if you experience water damage within your crawl space.
MONDAY MORNING FLOOD DAMAGE
SERVPRO technician extracting water from a flood-damaged business in Long Beach
Monday Morning Flood Damage
Water damage may occur unexpectedly, through no fault of your own. For example, when a fire hydrant, adjacent to a commercial building, became sheared by a vehicle, it flooded the business without warning and without the occupants’ knowledge or involvement. Did you know a hydrant can gush 5,000 to 180,000 gallons of water, shooting 50 or 60 feet into the air? The amount of water lost depends on response time, hydrant type, and system pressure. If this type of catastrophe occurs, local businesses and residences must be prepared to mitigate a potential flood. On August 27, 2018, one such incident occurred, and SERVPRO of NE Long Beach/Lakewood was quick to arrive on the scene.
On Monday morning, firefighters began pumping water out of a downtown loading dock after a truck driver accidentally sheared a fire hydrant off its base. A big-rig hit the hydrant around 5 a.m. on Long Beach Boulevard, just south of Fourth Street. Fortunately, it activated a fire alarm in the nearby Chuck E. Cheese’s, alerting authorities. That same morning, SERVPRO of NE Long Beach/Lakewood was called to the scene to complete the water remediation in a nearby business affected by the accident. After an assessment of the situation, the SERVPRO crew was quick to suction water out of the floors and carpets, insuring that the facility was thoroughly and professionally dried down. Due to the extent of water damage, impacting numerous offices, computer room, and common area, the entire job was estimated to take about five days.
If your business becomes flooded, there are a few steps you can immediately take to reduce damage before SERVPRO arrives at the scene.
- Turn off power to affected rooms, and walk carefully while avoiding sagging ceilings.
- Find and stop the source. Turn off the valve attached to the leaking fixture, or locate the main water supply valve to the building. If you cannot find the valve, notify a plumber or in some cases, the fire department.
- Remove as much standing water as possible, but only if you’re certain that the water is clean. Do not use a household vacuum cleaner. Instead, use a professional wet/dry vac or towels and linens to prevent the water from entering unaffected areas.
- Remove clothing, documents, and objects in the affected area, and place plastic underneath furniture to prevent further water damage. Wooden blocks or Styrofoam can help protect furniture with a solid base, and curtains can be hung to dry.
- Remove pictures from wet walls and open drawers on wet furniture. Prop up cushions and remove rugs carefully as they may bleed onto other surfaces.
Unexpected flooding is stressful and places your business in a standstill. Whether the source of flooding originated in your building or your neighbor’s, SERVPRO of NE Long Beach/Lakewood is here to help in any emergency, 24/7, and get your business up and running.
HOW TO PREVENT WATER DAMAGE: ON VACATION
Water Damage in a Long Beach Home
There may be nothing worse than coming home from a relaxing vacation to a flooded home! SERVPRO of NE Long Beach/Lakewood knows that water damage that isn't resolved quickly can turn into a mold problem. When a home suffers a water damage event, a mold infestation can quickly arise and spread throughout the residence in as little as 48-72 hours. Mold can cause health effects and can also cause significant damage to your property. So avoiding water damage while you are away is key vacation prep! Here are a few tips, before you head out, to keep your property dry and, hopefully, damage- free:
-Inspect the hoses that connect to major appliances such as washing machines, dishwashers and refrigerator ice-makers. Replace any old or damaged hoses.
-Clear all the debris out of your rain gutters, and check the downspouts for any blockages. This will enable water to exit your roof correctly without flooding or backing up.
-Ask someone to check on your home periodically while you are away to make sure all goes well. If there is a leak or flood, they’ll catch it in the early stages.
-Consider shutting off automatic sprinklers in the front and back of the house. This will prevent you from having a flood in your yard that can migrate into the property.
-Consider turning off the main water in the house. In this way, you are completely avoiding any in-home water damage from pipes that could possibly burst in your absence.
SERVPRO of NE Long Beach/Lakewood is ready to assist when your home is affected by water damage (fire damage, smoke damage, biohazard too) whether you've been away on vacation or not! Call us 24/7 at 562-420-0030 and let us know how we can help!
WATER DAMAGE - THE SCIENCE OF DRYING
Water Damage at a Long Beach residence
The Science of Drying
When faced with water damage, we might instinctively reach for towels to dry the wet. We might add fans to aid the process. However, there is actually a science to the drying process. The knowledge of psychrometrics, the dynamics of moist air, is critical to lower the chances of secondary damages. Your IICRC certified and trained technicians at SERVPRO of NE Long Beach/Lakewood know the steps to take when your business or residence experiences water damage:
- First, we’ll conduct an inspection to detect what material(s) are wet
- Next, we’ll measure how much moisture is in those wet components and monitor whether the materials are drying properly.
- Additionally, we’ll speed up the process by using professional drying equipment. While a wet building can often dry naturally, it might do so unevenly, inadequately or might take too long…all allowing for secondary damages to occur.
SERVPRO of NE Long Beach/Lakewood has the knowledge, advanced equipment and the technology, DryBook (a proprietary tool that provides real-time documentation, updates on the drying process and confirms industry drying requirements are met) to ensure that your water damage is mitigated. We’ll make it “Like it never even happened.”
FAQ: AS A RENTER, WHO PAYS FOR WATER DAMAGES?
Water Damage in a Long Beach residence
Renters often wonder, when faced with water damages, who will pick up the bill? At SERVPRO of NE Long Beach/Lakewood we are called out to cleanup and restore many water damaged properties where multiple parties are involved. We often have renters, homeowners, property managers, and HOAs on a single water damage repair. Each project is unique when it comes to water restoration for condos or homes. Renters are responsible for their belongings, except in rare cases where the landlord's policy covers rental belonging. If a renter has a rental insurance policy, the policy may cover damaged contents (furniture, clothing, personal items), temporary housing if needed, or cleaning your belongings. The homeowner is responsible for the structure of the property. HOAs may be responsible for some of the structural repairs, depending on how the association bylaws are written.
At SERVPRO of NE Long Beach/Lakewood we are willing and able to guide you through this process. We do water damage repairs every day, 24/7, so it is our pleasure to help you recover after a water emergency. Our team is trained to help you file a claim, provide all needed documentation, and also communicate with your landlord and property manager. Please call SERVPRO at 562-420-0030 and we will help you with the water damage repair at your condo, home, or business.
YOUR NE LONG BEACH/LAKEWOOD WATER DAMAGE SERVICE 24/7
We're available for water damage emergencies, large or small, 24 hours a day
SERVPRO of NE Long Beach/Lakewood is available 24 hours a day for water damage emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.
We Answer the Phone Ready to Help
Call Today - 562-420-0030
We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of NE Long Beach/Lakewood has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.
What to Expect
When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.
Our SERVPRO Representative will ask several questions:
- Your name and contact information
- Your insurance information (if applicable)
- The street address of the water-damaged home or business
- When did the flooding or water damage occur?
- What caused the water damage (if known)?
- Is there electricity available (on-site)?
About SERVPRO of NE Long Beach/Lakewood
SERVPRO of NE Long Beach/Lakewood specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
Meet Our Crew-
LONG BEACH/LAKEWOOD: WE SPECIALIZE IN FLOODED BASEMENT CLEANUP & RESTORATION!
Flooded Basement? We have the trained staff & necessary equipment to solve your problem!
A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Long Beach or Lakewood basement could flood, including:
- A blocked or failed sewer lateral pipe
- Heavy rain causes surface water to pool around your home or business
- Storm sewer backup
- Sanitary sewer backup
- Foundation drainage failure
- Water supply-line break or hot-water tank failure
- And many more
Have Questions about Basement Flooding?
Call Today - 562-420-0030
If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your structure. Remember, the longer you wait, the worse the problem will get.
The bottom line: a flooded basement can jeopardize your health, safety, and your structure’s integrity. It’s worth making a call to SERVPRO of NE Long Beach/Lakewood and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.
We are Flooded Basement Specialists:
- We are Available 24 hours/7 days a week
- We’re a Preferred Vendor to many National Insurance Companies
- We Bill The Insurance Directly – One Less Thing For You To Worry About
- Our Technicians are Highly-Trained in Water Restoration Techniques
- We use s500 IICRC Restoration Standards
- Advanced Inspection and Extraction Equipment
Basement Flooded? Call Us Today – We’re Ready To Help 562-420-0030
FAQ: I AM A RENTER AND MY RENTAL HAS WATER DAMAGE– WHO WILL PAY FOR MY DAMAGED PERSONAL BELONGINGS?
What happens to a renter's personal belongings when a water damage occurs?
SERVPRO of NE Long Beach/Lakewood recommends Renter’s Insurance. Here is why:
Operating our restoration business in the greater Long Beach area presents us with the complex world of working on water damage or fire damage in Multi-Unit or High-rise properties. Let’s give an example of all the players that can be involved in a water loss at a 4-story condo complex with 2 units being affected by the loss. Here is the setup:
- Rita rents Unit 1 on the first floor from her landlord Lucy. Owen lives above Renter Rita in Unit 2 on the second floor and he owns the property. At 2:00 am on a Saturday night, Owner Owen’s toilet starts to overflow. Owner Owen doesn’t get home until 6:00 am, at which time he discovers the water damage. He shuts off the supply line to the toilet (which actually work because he is a good homeowner who replaced them last year) and calls Renter Rita. Renter Rita answers her phone, telling Owner Owen she is on her way home from the airport after a redeye flight and in no mood to deal with this situation.
- When Renter Rita gets home, she discovers that the toilet water has saturated her bathroom and entire closet full of clothing. Renter Rita calls her Landlord Lucy in tears to give her the news. This is when Renter Rita finds out that her Landlord Lucy is not responsible for any of Renter Rita’s personal belongings. Landlord Lucy says, “Renter Rita, I told you to get Renter’s Insurance when you moved in!” Renter Rita starts to seriously panic at this point. She has a big meeting tomorrow with nothing to wear, not to mention she is already exhausted from her business trip. She starts to soak up water with towels, which does little good but she doesn’t know what else to do.
- In the meantime, Landlord Lucy calls her insurance hotline and asks a lot of questions. Landlord Lucy’s next call is to Owner Owen to yell at him, letting him know that he is responsible to fix her unit and pay for Renter Rita’s stay while the work is being done. Owner Owen tells Landlord Lucy to calm down, mentioning that neither of them is responsible. Alas, Owner Owen has reviewed the CC&R’s, which state that toilet overflow is covered by the HOA, with a few exceptions that they can work out later.
- At this point Owner Owen and Landlord Lucy start a 3-way call with HOA President Horatio. HOA Horatio is not a morning person, so he tells them that they both need to file their own claims immediately, including Renter Rita if she has insurance. HOA Horatio explains the HOA policy covers only part of the claim, and the final responsibility is worked out at the end of the claim between the insurance carriers. The HOA is required to meet to discuss the claim once it is determined who is responsible for which parts of the claim. This could be a month or more out. If they don’t call SERVPRO of Downtown Long Beach, their preferred Water Mitigation vendor,
ASAP, then the claim price will most likely go up since the damage gets worse the longer the water sits.
- Owner Owen and Landlord Lucy hang up and call their insurance carriers back. They too are told by their insurance hotline that SERVPRO of NE Long Beach/Lakewood is their preferred vendor. They decide to make separate claims and call SERVPRO.
- Before they know it, a friendly SERVPRO of NE Long Beach/Lakewood team is on site, taking measurements, setting up equipment, and moving affected items aside for assessment.
- While the SERVPRO team is working, Renter Rita calls her insurance carrier, still in tears, hoping for a miracle. Mr. Insurance places her on hold for several minutes while he reviews her policy. Renter Rita bites her nails, waiting impatiently for them to give her the news. Mr. Insurance gets back on the line to tell Renter Rita that, Yes! You do have a renter’s policy. It turns out her local broker added it at her last renewal, per her request. Renter Rita works so much that she sometimes forgets all the ways she sets herself up for success. She was thrilled to find out that her policy covered her damaged clothing. Mr. Insurance issued Renter Rita an emergency check, as outlined in her policy, to buy a few items while her damaged clothing is evaluated for restoration or repair by the SERVPRO of NE Long Beach/Lakewood team.
- A month later after the repairs are all completed and all affected parties are settled, Owner Owen, Renter Rita, HOA Horatio, and Landlord Lucy meet up at their local wine bar, to catch up and laugh about their big fight. The HOA ended up covering part of the claim and their personal policies covered the balance. They say a group “Cheers!” to their insurance carriers.
This story could have ended very differently if all parties were uninsured or underinsured. Here are some helpful tips:
- Make sure you understand your coverage.
- Spend time with your agent asking questions to ensure you fully grasp what is and is not covered by your policy.
- Go through different made-up scenarios with your agent to find out what your coverage would be in different situations.
For example, “What if I left a candle burning and there was smoke damage in my apartment?” Or “What if my neighbor’s refrigerator line leaked and ruined my ceiling?”
- Take the time to review your coverage if anything changes with your property or living situation.
- If you are a renter purchase a renter’s policy. If you are a landlord, encourage your renters to obtain a renter’s policy.
- Moral of the story – insurance is part of our daily American life. Set yourself up for success by purchasing an insurance policy that fits your needs
Water Damage at your Rental Condo, Multi-Unit Property, or High-rise? We are ready to help. Call SERVPRO of NE Long Beach/Lakewood at 562-420-0030
WATER EMERGENCIES -DAMAGE BEGINS WITHIN MINUTES
Basement Flood in Long Beach business before extraction
Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of NE Long Beach / Lakewood provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.
Faster To Any Size Disaster
Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of NE Long Beach / Lakewood arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.
Need Emergency Service? Call Us 24/7 –562-420-0030
Water Damage Timeline
- Water quickly spreads throughout your property, saturating everything in its path.
- Water is absorbed into walls, floors, upholstery, and belongings.
- Furniture finishes may bleed, causing permanent staining on carpets.
- Photographs, books, and other paper goods start to swell and warp.
Hours 1 - 24:
- Drywall begins to swell and break down.
- Metal surfaces begin to tarnish.
- Furniture begins to swell and crack.
- Dyes and inks from cloth and paper goods spread and stain.
- A musty odor appears.
48 Hours to 1 Week:
- Mold and mildew may grow and spread.
- Doors, windows, and studs swell and warp.
- Metal begins to rust and corrode.
- Furniture warps and shows signs of mold.
- Paint begins to blister.
- Wood flooring swells and warps.
- Serious biohazard contamination is possible.
More Than 1 Week:
- Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
- Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.
About SERVPRO of NE Long Beach / Lakewood
SERVPRO of NE Long Beach / Lakewood specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.